RS
Raymond Studios · AI Front Desk← Raymond Studios AI Front Desk
An example: one enquiry, one answer
This is an example with a made-up letting agent. It shows the facts the owner gave, the customer's email, and the answer the desk wrote.
The owner's facts
Bright Lets manages and lets homes across Leeds and Wakefield. The office is open 9am to 5:30pm Monday to Friday, and 10am to 2pm on Saturday. Book a viewing by calling 0113 496 0123. The holding deposit is one week's rent. We call back within one working day.
The customer's email (Saturday, 6:40pm)
Hi, is the two-bed on Park Road still available? We'd like to see it next week. Also, how much is the holding deposit?
The desk's answer (6:52pm)
Hello, and thank you for getting in touch. I'm the AI assistant for Bright Lets. The holding deposit is one week's rent. I don't have details of particular homes, so I've passed your question about Park Road to the team, and they call back within one working day. To book a viewing, please call 0113 496 0123; the office is open 9am to 5:30pm Monday to Friday, and 10am to 2pm on Saturday.
Why it answered that way
- Every fact in the answer comes from a line the owner wrote. Our code checks each one, including every number, before the answer is sent.
- The owner's facts don't say which homes are free, so the desk passed that question to the team instead of guessing.
- It says it is an AI assistant, and ends with one clear next step.
- The owner was copied in, and the customer's reply goes straight to the owner.